Common fault
Why does frost keep building up in my freezer?
Short answer
If you scrape the frost out and it is back within a couple of weeks, the defrost cycle is starting and never completing. SK Appliance Repair, San Diego: (858) 251-7380.
What is actually going on
Three parts account for nearly all of it: a defrost heater that has burned open, a thermistor that has drifted far enough out of range that the control no longer triggers the cycle correctly, or a door gasket whose magnet has weakened, letting more moisture into the cabinet each day than the cycle can carry back out. The reason to deal with it early is that ice on the evaporator acts as insulation, so the unit does not fail, it fades. Cooling gets a little worse each week and the number on the display stops matching the temperature around the food.
What we check, and in what order
Coastal San Diego brings this fault out earlier than a dry climate would. Along the water the marine layer keeps indoor humidity high for most of the year, and every door opening loads the evaporator with more moisture than the identical freezer would see inland. A defrost circuit that is only marginally weak survives inland and gives itself away on the coast. It is also why gasket condition matters more here than the price of a gasket suggests.
There is a test you can run yourself in ten seconds. Close the freezer door on a strip of paper and pull it out. If it slides free with no drag, the seal is not making contact at that point, and the worst spot is usually on the hinge side or at a lower corner where the gasket has taken a set. On built-ins carrying a heavy custom panel the door hardware can also drift out of adjustment, which loads one corner of the seal and unloads the opposite one.
If that matches what yours is doing, say so when you call — it decides which parts come on the van.
Appliance down in San Diego?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.
Questions
Answers before you call
Do you work on Wolf and Viking cooking equipment, or only refrigeration?
Cooking equipment is most of our week. SK Appliance Repair works on Wolf ranges, rangetops, built-in ovens and cooktops and the Viking professional line, and the refrigeration in the same kitchen gets looked at on the same visit. Call (858) 251-7380 and say which appliance is misbehaving first.
Which Wolf products do you actually service?
All of the cooking line: ranges, built-in ovens, cooktops and rangetops, module cooktops, ventilation, coffee systems, microwaves, vacuum seal drawers, warming drawers and outdoor cooking. Wolf builds no refrigeration at all, so a Wolf fault is heat, ignition or control. SK Appliance Repair, (858) 251-7380.