Legal
Terms of Service
What happens on the day, what it costs, and who is responsible for what.
Services
SK Appliance Repair repairs built-in and professional kitchen equipment for residential customers in San Diego and the surrounding area — diagnosis, repair and maintenance, sub-zero refrigerator repair and freezer repair included.
On the day
Built-in equipment is serviced where it stands, so the technician needs clear access to the unit and, where water or ice is involved, to the supply shut-off. An adult over 18 is required on site for the whole appointment.
Scheduling
Booking is by telephone on (858) 251-7380, or online if you would rather pick the slot yourself. Same-day slots are available most days, and the limit is usually parts rather than the diary.
Pricing
A San Diego repair is priced once, in advance of the work, with parts and labor in the same figure. Nothing is charged until the job is done.
Before anything is replaced
The order is fixed: diagnose, quote, agree, repair. An intermittent fault that refuses to appear in a San Diego kitchen on the day is reported honestly rather than guessed at.
Parts policy
The components that go into a sub-zero refrigerator repair job here are OEM, or from an authorized supplier when the factory part is unavailable. We will fit something else at your request and by prior agreement.
Guarantee on the repair
If the component we repaired or replaced fails again in the same way, that is ours to put right: our labor and our parts are warranted against exactly that. The cover is for the repair carried out, and not for a different fault appearing later, damage from misuse or a power event, or work someone else does afterwards. Where the factory warranty still runs, contact the manufacturer before us: on this equipment sealed-system cover is generally conditional on who performs the repair.
Liability
This is a licensed and insured business, and the paperwork is available in advance to anyone who asks for it. Responsibility runs to the repair itself — not to a fault that was already there, a defect built into the appliance, food lost before we arrived, or anything unconnected to our work.
If your plans change
Move or cancel an appointment by phone at any time before the technician has been dispatched, at no charge.
Governing law
California law governs this agreement, as it governs the work in San Diego.